About
Who are we?
We’re people who appreciate buying online. Collectively, we’re a group of programmers, developers, designers, customer service experts, photographers, accountants, and writers. But as people, we know how frustrating it can be when your air conditioner breaks in 100-plus degree weather and every store in town is sold out. We take away the hassle so you’ll get what you need—fast.
Some might call us the little guy of the home improvement and industrial MRO world. With only a handful of employees, we’re no big-box hardware store. But little guys tend to be speedy, and we’re no exception. We respond to our customer needs quickly. If you can’t find what you need on our site, then click on the LiveChat icon, call us, or email our customer service enthusiasts. You will get a real person—a nice one.
No matter if you’re shopping for a project, home, or business, you’ve come to the right Spot. Don’t take our word for it, read what our customers have to say.
What’s Our Story?
We started up in November 2005 in a small office above a mattress factory. Since then, we’ve hired five times as many people, added hundreds of thousands of products to our site, and moved to a bigger space. DrillSpot.com grew out of the idea that all hardware supplies should be available online, and that you should be able to get the product you need without a hassle. We believe that by making these products accessible to our customers, we all benefit.
Still have questions?
Let us know! Our customer service staff is available to answer any and all questions you might have. You can shop comfortably knowing that you are receiving top of the line items at affordable prices with a staff that is on alert to help you. Don’t be shy, look around at every little and big thing DrillSpot has to offer. If you have any questions, suggestions or comments, please do not hesitate to contact us, we would love to hear from you!
