DrillSpot.com's Blog

BOULDER, Colo., Jan. 5 – DrillSpot.com’s December revenue reached $1,205,468, a 49% increase from the same time period the previous year. December closed out a banner year for the company which, at $10,754,617, broke the $10 million benchmark in yearly sales for the first time ever. Revenue earned by the company in 2009 was up 39% over 2008.

DrillSpot.com, which specializes in hardware and home improvement supplies, credits its ever-increasing sales numbers to a strong conversion rate; conversions were up 63% in December 2009 compared to the same month a year earlier.

The company’s implementation of marketing strategies mixed with its great customer service and fast, often free, shipping have created a recipe for success. Add in DrillSpot.com’s on-going refinements to its site navigation and the result is a loyal customer base. In fact, the site’s return customer rate rose from 6.7% in 2008 to 10% in 2009.

CEO Paul Lin expects the company to continue to grow in the coming year. “DrillSpot is working hard to bring another 200,000 to 250,000 products into the internet marketplace that have traditionally only been available by catalog,” said Lin.

With over 360,000 products, DrillSpot.com sells a wide variety of home improvement and industrial supplies. Products range from Fluke meters to Broan fans, and include well-respected brands like White Rodgers, Starrett tools, Extech meters,Milwaukee tools and Honeywell thermostats.

BOULDER, Colo. — November revenue for DrillSpot.com closed out at $1,016,891, a whopping 28% higher than sales last November.

DrillSpot.com, which specializes in hardware and home improvement supplies, attributes the rise to a strengthening presence on the web. Cyber Monday, the first Monday after Thanksgiving and traditionally one of the biggest online shopping days of the year, exemplified how the site’s visibility has grown: orders on DrillSpot.com were up 60% on Cyber Monday over last year.

The site also experienced a 40% improved conversion rate in November over November 2008, indicating that added incentives like free shipping on many of DrillSpot’s products are turning more visitors into customers.

Shoppers are spending more time browsing the site, too; pageviews are up and the average time for a customer to spend on the site rose 15% over last year. A good sign as the holidays approach.

With over 360,000 products, DrillSpot.com sells a wide variety of hardware and home improvement supplies, including holiday decor, snow shovels, and kitchen appliances. Products range from Fluke meters to Broan fans, and include well-respected brands like White Rodgers, Westward tools, Extech meters, Dayton motors and Honeywell thermostats.

BOULDER, Colo. — DrillSpot.com busted through the $1 million monthly sales mark in September, a first for the company. The internet retailer, which specializes in home improvement and MRO supplies, continues to surpass the status quo month-over-month: September 2009 sales were up 12% over August to $1,039,299, and up 25% over September 2008.

Strong customer reviews played (and continue to play) a key role in converting new visitors to DrillSpot.com, which in-turn has increased the company’s sales numbers. With 1,479 DrillSpot.com reviews on Google Shopping, the retailer has an average rating of 4.8/5 stars, making it a safe bet for weary first-time DrillSpot.com shoppers. By comparison, Amazon.com has over 4,000 reviews, but rates much lower at 3.5/5 stars.

To capture an increasingly larger portion of the $200 billion MRO market, DrillSpot.com rolls out improvements to their website on a regular basis. For example, the company recently reformatted its contact page to better direct customer questions to the appropriate specialist, reducing the customer’s wait time for a response. Just yesterday the company released an updated homepage promoting fall and holiday-related products, which is part of DrillSpot.com’s new focus on merchandising.

With over 360,000 products, DrillSpot.com sells a wide variety of home improvement and industrial supplies. Products range from Fluke meters to Broan fans, and include well-respected brands like White Rodgers, Starrett tools, Extech meters, Milwaukee tools and Honeywell thermostats.

BOULDER, Colo. – August sales numbers for DrillSpot.com show a sizable gain over the same month last year. The online retailer, which specializes in hardware and industrial MRO supplies, reported August 2009 sales of $931,452. By comparison, sales in August of 2008 came in at $605,472.

“Despite the downward trend in the economy, we were able to capture market share from the $250 billion MRO industry, resulting in a 47% uptick in orders,” said Paul Lin, DrillSpot.com’s Founder and CEO, referring to the company’s increased number of orders over August of last year.

Lin credits DrillSpot.com’s strong sales growth to its young, creative team.

“We’re not limited by boundaries,” said Lin, “We are able to capture the trends a little bit quicker.”

DrillSpot.com’s formula fuses problem solving with technological innovation to continually rollout a higher-quality site. In August, for example, the retailer streamlined its checkout process, cutting back the number of checkout related customer service calls by an estimated 50% to 70%. The company also restructured its contact page, reducing incoming spam email by roughly 90% and dramatically improving the customer care team’s response time to legitimate inquiries. This approach has served the company well. DrillSpot.com has a customer rating of 4.7 out of 5 stars on Google, 9.57 out of 10 on Reseller Ratings, and its Amazon customer satisfaction rate rose from 95% over the last 90 days to 97% over the last 30 days.

With over 360,000 products, DrillSpot.com sells a wide variety of home improvement and industrial supplies. Products range from Fluke meters to Broan fans, and include well-respected brands like White Rodgers, Starrett tools, Extech meters, Milwaukee tools and Honeywell thermostats.

This Earth Day, DrillSpot.com is helping customers save money and the planet by offering free shipping on select environmentally-friendly home improvement products. Qualified domestic orders placed by Sunday, April 26 will be delivered to their destinations via UPS Ground Shipping—free of charge.

Earth Day isn’t just about recycling. A rain sensor can turn off an otherwise wasteful sprinkler when it rains. Solar-powered ventilators are self-sufficient units that collect energy from the sun to keep a home cool. Replacing air filters regularly conserves energy by increasing air filtration efficiency. Compostable plates, cups, and utensils reduce waste generated during picnics and camping trips. Daily cleaning using nontoxic, biodegradable cleaning supplies is safer for people and the planet. All of these products are available on DrillSpot.com, now with free shipping. To see the full list of products featured in this Earth Day promotion, visit www.DrillSpot.com/go/EarthDay.

DrillSpot.com sells a wide variety of home improvement, industrial, and MRO products. With inventory expanding daily, products range from programmable thermostats to Zoeller pumps, and include well-respected brands like Lithonia lighting, Broan, and Intermatic timers.